" ... my case was settled. They gave me an interest free loan for $10,000 for my arrears, and my payment only went up $100 from my original payment of $850, which was really cool because the payments had gone up to $1500 after I had gotten behind on the escrow. PLUS it was only $330 that I had to give them to process the papaerwork, AND I dont have to make a payment until July 1st! So, I really appreciate everything you were able to do help me get into such an excellent position with my mortgage company and be able to keep my home. I really was at the end of my options when I contacted your company. It was a last-ditch effort because I thought I had done all I could do and that losing my home was a foregone conclusion. You guys performed a miracle for me. Thanks! I have and will continue to recommend your company to anyone that will stop long enough to listen. Thanks a million!"
Michael
"They helped us save our American dream! Without the persistence of their diligent representatives, I don't know what we would have done. The lender didn't want to hear anything we had to say. It wasn't until they stepped in that they (the lender) were willing to work with us. With the economy and all of its uncertainties, it's nice to know we had somewhere to turn for a second chance... and our dream lives on."
Cliff
We needed some help stopping our foreclosure and with our overdue mortgage payments.
You stopped our foreclosure in less then a week and helped catch-up our back payments.
I also want to thank the United Way for recommending them; otherwise we would have lost our home.
I would recommend your services to all of my family and friends!
God Bless You!
Elsa
From the initial meeting through the follow-up conversations to after closing our case, your office has been a very professional organization providing honest opinions (both pros and cons) and strategies for the workout solution all with a low pressure atmosphere. I would highly recommend anyone looking to get help with their mortgage problems to at least contact you guys before signing a contract with any other counseling company or even their lender. You will be glad you did.
Chris
I was referred to your office by my attorney.
I was considering filing bankruptcy and he told me this agency has helped a
lot of homeowners keep their homes. I have to say I was very weary with the
advice due to the newspapers warning people to watch out for phony agencies
looking to take their home away but thank God for my attorney. He assured me
they are a housing agency and have no interest in taking my home and all their
services are guaranteed so I have nothing to worry about. I was very behind in
my mortgage payments, being a single parent; I had to keep my home. I ended up
getting a loan directly from the government that did not cost me anything.
There was no interest, no payments and I had to pay back the government when
I paid off my first mortgage, which I still had 25 more years on.
Your staff worked quickly and professionally.
I cannot say enough about you and your staff...
I'm going to recommend them to anyone that needs "real financial help!"
It's good to know there is still a honest company that is willing to help.
Thank you!
Martha
I couldn't have been more pleased or impressed with your Agency. The intricacies of the counseling process, with my lender and the government and me were handled fairly and adeptly. If I had to single out what impressed me the most I would have to say that it was the refreshing frankness of our discourse. Your counselors are straight shooters. They didn't candy-coat the trials and tribulations of rectifying my mortgage delinquency; rather realistically explained the possible frustrations and satisfactions that accompany this sort of undertaking. I will certainly recommend your office to others.
Ann
I want others to know my story so they may also be able to keep their homes. It all started when I had missed a couple of months work due to a serious illness. I started to look for help and encountered a number of so called "help" companies who were unsatisfactory and charged their fees up front." In addition.... Others just didn't provide enough service information or real contact information for that matter. I shared my problem with my co-workers and one of them had heard of an agency that could possibly help me. I called and spoke to one of your representatives. She was honest, patient and always available for my request for information. She did everything possible to make this counseling process as smooth as possible. She informed me of every step I needed to make during the process and clearly told me what she expected from me. She stopped my foreclosure, which was scheduled three weeks away. I cannot say enough about their service. If you are experiencing financial hardship, give them a call as soon as you can. If I had called them earlier, I could have saved myself a lot of headaches.
Mae
Our attempt to handle or mortgage problem ourselves proved to be inadequate and frustrating. After months of confusion and misdirection, we contacted your counseling agency. To this day, we consider ourselves lucky we did. From the beginning to the end it was a pleasant and professional experience. The cost and procedures of saving a home from foreclosure were clearly reviewed. Recommendations were made and explained, but the final decisions were left up to us. Every contingency was anticipated and planned for. The entire operation was professionally organized and conducted. The workout program and closing of our file was amicable and effortless. The end result was a clean smooth process with little or no problems. We are amazed at the quick resolution involving the entire case. Without hesitation we would use your services again.
R B.
Tracey at your underwriting office provided a take charge service that takes the worry out of loss mitigation process of saving our home from foreclosure. In two separate occasions for my wife and I they applied a professional approach each time. We are very satisfied with your services.
JC & Kathy
Falling behind on a home and then trying to save it is frightening. The home owner is vulnerable to dishonest lenders and investors posing as a phony counseling agency. It is a high stakes venture into the unknown. Two qualities in a housing office are absolutely indispensable; Trust and Competence. I hold your counseling office to be first class in both qualities. I found them to be both trustworthy and competent professionals. What difference does it make which counseling office I choose? Well, the difference between losing my home and keeping it; between a housing counselor who is ill-suited to succeed and a housing counselor with a high probability for success. Of course, this all brings us back to Trust and Competence. When the time ever comes again that I need help with my mortgage problems, I'll call your office right away...
Kyle
Thank you for all the information and knowledge you passed on to me. I've visited a lot of loss mitigation sites over the past month, but there is no one that I have talked to that has even come close to the level of knowledge, integrity and effort that you put into your counseling firm. Your firm gave me some tasks to do, to rectify my mortgage delinquency before you would take me on as a client. I am in the middle of seeing if those things work. If and When the time comes when I need help, I guarantee that you will be the first person that I call.
J P.